Tandberg Data Tandberg VXA-320 External Kit - FireWire/USB Manuel

IVXA-320 (VXA-3) TAPE DRIVEPRODUCT MANUAL

xPRODUCT MANUAL 433689-01NOTES

OCTOBER 2006 VXA-320 TAPE DRIVExiFigures1 VXA-320 FeaturesFigure 1-1 VXA-320 tape drives (internal and external models) . . . . . . . . . . . 1Figure

xiiPRODUCT MANUAL 433689-01NOTES

OCTOBER 2006 VXA-320 TAPE DRIVExiiiTables3 OperationTable 3-1 LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xivPRODUCT MANUAL 433689-01NOTES

OCTOBER 2006 VXA-320 TAPE DRIVE1TAPE DRIVE MODELS AND INTERFACES1FEATURESThis chapter describes the VXA-320 tape drive features and components. The VX

2PRODUCT MANUAL 433689-01CHAPTER 1 FEATURESBoth the internal and external models of the VXA-320 tape drive are available with a wide, High-density (

OCTOBER 2006 VXA-320 TAPE DRIVE3COMPONENTSStatus LEDs (Light Emitting Diodes) Show status information, which is described in “Monitoring the LEDs” on

4PRODUCT MANUAL 433689-01CHAPTER 1 FEATURESBACK PANEL COMPONENTS – EXTERNAL TAPE DRIVEFigure 1-5 shows the back-panel components of the external SCS

OCTOBER 2006 VXA-320 TAPE DRIVE5COMPONENTSTAPE DRIVE LABELSThe VXA-320 tape drive includes two labels: The top-panel label (Figure 1-6) shows the tap

IIPRODUCT MANUAL 433689-01COPYRIGHTCopyright 2006 by Tandberg Data. All rights reserved. This item and the information contained herein are the prope

6PRODUCT MANUAL 433689-01CHAPTER 1 FEATURESNOTES

OCTOBER 2006 VXA-320 TAPE DRIVE7UNPACKING THE TAPE DRIVE2INSTALLATIONThis chapter provides step-by-step instructions for installing the internal and e

8PRODUCT MANUAL 433689-01CHAPTER 2 INSTALLATIONINSTALLING THE INTERNAL SCSI TAPE DRIVEThe internal tape drive complies with industry-standard, 5.25-

OCTOBER 2006 VXA-320 TAPE DRIVE9INSTALLING THE TAPE DRIVE3. Select your backup software application — To obtain information about which backup softwar

10PRODUCT MANUAL 433689-01CHAPTER 2 INSTALLATION2. Prepare the drive bay.Remove the drive bay’s cover plate according to the system manufacturer’s i

OCTOBER 2006 VXA-320 TAPE DRIVE11INSTALLING THE TAPE DRIVE Connect an M3 (0.25 in.) female spade connector from the host to the tape drive’s groundin

12PRODUCT MANUAL 433689-01CHAPTER 2 INSTALLATION5. Install an LVD or LVD/SE multimode terminator at the physical end of the SCSI bus. If the cable p

OCTOBER 2006 VXA-320 TAPE DRIVE13INSTALLING THE TAPE DRIVEUsing the screws provided with the tape drive, secure the tape drive in the drive bay using

14PRODUCT MANUAL 433689-01CHAPTER 2 INSTALLATIONINSTALLING THE EXTERNAL SCSI TAPE DRIVEWhen installing the external SCSI tape drive, refer to Figure

OCTOBER 2006 VXA-320 TAPE DRIVE15INSTALLING THE TAPE DRIVE4. Obtain the necessary cables and terminator — The tape drive connects to the SCSI bus usin

IIIPRODUCTWARRANTYCAUTIONThe Tandberg VXA-320 (VXA-3) tape drive is warranted to be free from defects in materials, parts, and workmanship, and confor

16PRODUCT MANUAL 433689-01CHAPTER 2 INSTALLATIONb. Check the connector to ensure that no pins are bent or pushed in before connecting it to the tape

OCTOBER 2006 VXA-320 TAPE DRIVE17INSTALLING THE TAPE DRIVEChecking the InstallationAfter installing the tape drive on your system, check the installat

18PRODUCT MANUAL 433689-01CHAPTER 2 INSTALLATIONINTEGRATING THE TAPE DRIVEAfter installing the VXA-320 tape drive, you may need to integrate it with

OCTOBER 2006 VXA-320 TAPE DRIVE193OPERATIONThis chapter describes how to operate the tape drive. Figure 3-1 and Figure 3-2 show the controls and indic

20PRODUCT MANUAL 433689-01CHAPTER 3 OPERATIONMONITORING THE LEDSThe VXA-320 tape drive uses four LEDs to indicate its operational status, as shown i

OCTOBER 2006 VXA-320 TAPE DRIVE21MONITORING THE LEDSService Notification (continued)Broken tapeFlashing Green/AmberOffFlashing Green/AmberGreenFormat

22PRODUCT MANUAL 433689-01CHAPTER 3 OPERATIONUSING VXATAPE CARTRIDGESThe tape drive uses data-quality VXAtape data cartridges, in various lengths, a

OCTOBER 2006 VXA-320 TAPE DRIVE23CLEANING THE TAPE DRIVESTORING THE CARTRIDGESIf VXAtape cartridges are stored properly, you can expect to successfull

24PRODUCT MANUAL 433689-01CHAPTER 3 OPERATIONUSING A CLEANING CARTRIDGEInsert a VXAtape Cleaning Cartridge into the tape drive. The tape drive autom

OCTOBER 2006 VXA-320 TAPE DRIVE25RESOLVING PROBLEMS4TROUBLESHOOTINGThis chapter describes problems that you might encounter while operating the VXA-32

IVPRODUCT MANUAL 433689-01CONTACTINGTANDBERG DATATo obtain general informationTandberg Data ASA International HeadquartersKjelsåsveien 161, P.O.Box 1

26PRODUCT MANUAL 433689-01CHAPTER 4 TROUBLESHOOTINGOn power-up, observe the tape drive’s LED code sequence. If the LEDs do not illuminate, check the

OCTOBER 2006 VXA-320 TAPE DRIVE27RESOLVING PROBLEMSTAPE DRIVE WILL NOT EJECT A CARTRIDGEIf the tape drive does not eject a cartridge when you press th

28PRODUCT MANUAL 433689-01CHAPTER 4 TROUBLESHOOTING Check that the SCSI controller and the most recent drivers available for it are installed accor

OCTOBER 2006 VXA-320 TAPE DRIVE29RESOLVING PROBLEMSBACKUP APPLICATION IS REPORTING AN ERRORYour backup application may report an error as a result of

30PRODUCT MANUAL 433689-01CHAPTER 4 TROUBLESHOOTINGFailure by the tape drive to write or read dataIf your backup application reports a media error,

OCTOBER 2006 VXA-320 TAPE DRIVE31TROUBLESHOOTING WITH VXATOOLTROUBLESHOOTING WITH VXATOOLTo troubleshoot problems with the tape drive, you can use the

32PRODUCT MANUAL 433689-01CHAPTER 4 TROUBLESHOOTINGGATHERING TROUBLESHOOTING INFORMATION FOR TECHNICAL SUPPORTBefore contacting Tandberg Data Techni

OCTOBER 2006 VXA-320 TAPE DRIVE33GATHERING TROUBLESHOOTING INFORMATION FOR TECHNICAL SUPPORT Check all SCSI cables connectors for bent pins and confi

34PRODUCT MANUAL 433689-01CHAPTER 4 TROUBLESHOOTINGNOTES

OCTOBER 2006 VXA-320 TAPE DRIVE35RETURNING THE TAPE DRIVE FOR SERVICE5SERVICE AND MAINTENANCEThis chapter provides information about service and maint

OCTOBER 2006 VXA-320 TAPE DRIVEVHOW TO USE THIS MANUALHOW TO USE THIS MANUALThis manual describes how to install, operate, and maintain the VXA™-320 t

36PRODUCT MANUAL 433689-01CHAPTER 5 SERVICE AND MAINTENANCEUPGRADING FIRMWAREYou can obtain firmware for the VXA-320 tape drive from the Tandberg Da

OCTOBER 2006 VXA-320 TAPE DRIVE37COMMUNICATION INTERFACE VERSUS COMMAND PROTOCOL6COMMUNICATION INTERFACE AND COMMAND PROTOCOL This chapter provides an

38PRODUCT MANUAL 433689-01CHAPTER 6 COMMUNICATION INTERFACE AND COMMAND PROTOCOLThe format and content of the information carried over the communica

OCTOBER 2006 VXA-320 TAPE DRIVE39SCSI COMMUNICATION INTERFACESCSI MESSAGE SYSTEMThe SCSI message system allows communication between a SCSI initiator

40PRODUCT MANUAL 433689-01CHAPTER 6 COMMUNICATION INTERFACE AND COMMAND PROTOCOLSCSI INTERFACE REQUIREMENTSThe VXA-320 tape drive is available with

OCTOBER 2006 VXA-320 TAPE DRIVE41SCSI INTERFACE REQUIREMENTSINTERNAL TAPE DRIVEThis section describes the cable, connector, and terminator requirement

42PRODUCT MANUAL 433689-01CHAPTER 6 COMMUNICATION INTERFACE AND COMMAND PROTOCOLSCSI Connector RequirementsTa b l e 6 - 4 lists the pin assignments

OCTOBER 2006 VXA-320 TAPE DRIVE43SCSI INTERFACE REQUIREMENTSSCSI Terminator RequirementsIf the internal tape drive is the last device on the SCSI bus,

44PRODUCT MANUAL 433689-01CHAPTER 6 COMMUNICATION INTERFACE AND COMMAND PROTOCOLSCSI COMMAND PROTOCOLThis section provides an overview of the SCSI c

OCTOBER 2006 VXA-320 TAPE DRIVE45SCSI COMMAND PROTOCOLRECEIVE DIAGNOSTIC RESULTS1Ch Reports the results of the tests requested by a previous SEND DIAG

VIPRODUCT MANUAL 433689-01HOW TO USE THIS MANUALRELATED PUBLICATIONSFor more information about the tape drive and the standards used by the tape driv

46PRODUCT MANUAL 433689-01CHAPTER 6 COMMUNICATION INTERFACE AND COMMAND PROTOCOLSTATUS BYTESAfter the tape drive executes a command, it issues a sta

OCTOBER 2006 VXA-320 TAPE DRIVE47SCSI COMMAND PROTOCOLIllegalRequest5h Indicates that there was an illegal parameter in the CDB or in the additional p

48PRODUCT MANUAL 433689-01CHAPTER 6 COMMUNICATION INTERFACE AND COMMAND PROTOCOLNOTES

OCTOBER 2006 VXA-320 TAPE DRIVE49DATA CAPACITIES7SPECIFICATIONSThis chapter provides specifications for the VXA-320 tape drive. This chapter provides

50PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSPERFORMANCE SPECIFICATIONSThis section describes the performance specifications for the tape drive

OCTOBER 2006 VXA-320 TAPE DRIVE51RELIABILITY SPECIFICATIONSTAPE SPEED AND ACCESS TIMEThe time required to move the tape to a specified position depend

52PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSSIZE AND WEIGHTTa b l e 7 - 6 shows the dimensions and width for the internal and external tape d

OCTOBER 2006 VXA-320 TAPE DRIVE53POWER SPECIFICATIONSPOWER SPECIFICATIONSThis section lists the power specifications for the VXA-320 tape drive.INTERN

54PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSDC VoltagesThe internal tape drive operates from standard +5 and +12 VDC supply voltages (all spec

OCTOBER 2006 VXA-320 TAPE DRIVE55ACOUSTIC NOISEPower SupplyThe external tape drive uses an internal switching power supply. Do not change any input se

OCTOBER 2006 VXA-320 TAPE DRIVEviiContentsHow to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . xiii1 VXA-320 Features . . . . .

56PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSENVIRONMENTAL SPECIFICATIONSThis section lists the environmental specifications for the tape drive

OCTOBER 2006 VXA-320 TAPE DRIVE57ENVIRONMENTAL SPECIFICATIONSFigure 7-3 Internal model: Operating temperature and humidity ranges Table 7-15 Internal

58PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSExternal Tape Drive: Operating Temperature and HumidityFigure 7-4 provides the ambient temperature

OCTOBER 2006 VXA-320 TAPE DRIVE59ENVIRONMENTAL SPECIFICATIONSAir Flow/Cooling RequirementsWhen mounted in the host enclosure, the tape drive must have

60PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSVibration SpecificationsTa b l e 7 - 1 9 lists the operating specifications that indicate the amo

OCTOBER 2006 VXA-320 TAPE DRIVE61PACKAGING AND SHIPPING SPECIFICATIONSPACKAGING AND SHIPPING SPECIFICATIONSThis section describes the packaging and sh

62PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSPACKAGING MATERIALSThe tape drive’s packing materials are unbleached, reusable, recyclable, and en

OCTOBER 2006 VXA-320 TAPE DRIVE63SAFETY AND REGULATORY COMPLIANCEUNITED STATES: FCC DECLARATION OF CONFORMITYCANADIAN VERIFICATIONWe declare under our

64PRODUCT MANUAL 433689-01CHAPTER 7 SPECIFICATIONSEUROPEAN COMMUNITYJAPANAUSTRALIA AND NEW ZEALANDTAIWANRESTRICTION OF HAZARDOUS SUBSTANCES IN ELECT

OCTOBER 2006 VXA-320 TAPE DRIVE65GLOSSARYGGLOSSARYAAdaptive Lossless Data Compression (ALDC) An advanced data compression algorithm that provides an a

viiiPRODUCT MANUAL 433689-014 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Resolving Common Problems. . . . . . .

66PRODUCT MANUAL 433689-01GLOSSARYDData Transfer Rate The speed that data can be transmitted from one device to another. Data rates are often measure

OCTOBER 2006 VXA-320 TAPE DRIVE67GLOSSARYIInitiator A SCSI device containing application clients that originate device service requests to be processe

68PRODUCT MANUAL 433689-01GLOSSARYRRAID Controller A Redundant Array of Independent Disks Controller is a collection of disk drives that employs two

OCTOBER 2006 VXA-320 TAPE DRIVE69GLOSSARYVVariable Speed Operation (VSO) The VXA technique for adjusting tape motion to match the host transfer rate,

70PRODUCT MANUAL 433689-01GLOSSARYNOTES

OCTOBER 2006 VXA-320 TAPE DRIVE71INDEXINDEXAAC power connector, location 4acoustic noise 55agency declarationsAustralian Communications Agency 64Burea

72PRODUCT MANUAL 433689-01INDEXcompatibilitywith previous VXA generations 50with software and operating systems 18compliance, safety and regulatory 6

OCTOBER 2006 VXA-320 TAPE DRIVE73INDEXusing to set SCSI ID 10See also SCSI ID jumper blockLlabelsagency 62 to 64identification and configuration 5LEDs

74PRODUCT MANUAL 433689-01INDEXregulatory standards 62 to 64reliability specifications 51reposition time 51resetting the tape drive 24retiring cartri

OCTOBER 2006 VXA-320 TAPE DRIVE75INDEXtroubleshooting 25 to 33upgrading firmware 36tape speed 51Technical Supportcontacting ivgather required informat

OCTOBER 2006 VXA-320 TAPE DRIVEix7 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Data Capacities . . . . . . . .

76PRODUCT MANUAL 433689-01INDEXNotes